Standardized rate card with verified spare parts pricing displayed before booking.
Case studyRepaircart
Repaircart CRM & Marketplace
Appliance repair marketplace & field technician automated service ticketing CRM with parts inventory tracking.
- Industry
- Field Services
- Platforms
- Web, Android, Admin Panel
- Year
- 2024
- Country
- India
12K+Appliances repairedSource: Repaircart Database
Screenshots & Live Product Interface
Inside the product: Real-World Screens.
High-resolution production captures, mobile interfaces, and operational dashboards engineered for Repaircart CRM & Marketplace.
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About the client
Repaircart
Repaircart connects residential homeowners with certified field appliance technicians. We built the complete consumer booking interface and field technician CRM, automating diagnostic ticket assignment, spare parts inventory, and digital warranty receipts.
- Client background
- A regional home services and electrical appliance maintenance network.
- Business model
- Per-job service charges, parts markup, and annual appliance maintenance contracts (AMC).
- Target audience
- Homeowners needing washing machine, AC, TV, or refrigerator repairs.
Our solution
The decisions we made
Each one traceable to a constraint above, not to a preference.
Geo-radius dispatch assigning jobs to nearest certified technicians automatically.
Digital warranty slips issued instantly to customer WhatsApp upon payment.
Key features
What Repaircart CRM & Marketplace does
Everything shipped and in production, not a roadmap.
Diagnostic Ticketing
Structured symptom questionnaires pinpointing required parts in advance.
Parts Inventory Sync
Real-time van inventory tracking ensuring technicians carry correct spares.
WhatsApp Warranty Slip
QR-verifiable 90-day warranty card sent immediately after repair.
Technology stack
What it runs on
The choices behind the build, grouped by layer.
- Frontend
- Next.js
- React
- Tailwind CSS
- Backend
- Node.js
- PostgreSQL
- Database
- PostgreSQL
- Cloud
- Vercel
Results
What it does today
- Appliances repaired
- 12K+
- Avg technician arrival time
- 45 min
Source: Repaircart Database, Dispatch Logs.
More work
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