Ultra-low latency speech pipeline combining Plivo SIP with ElevenLabs voice synthesis.
Case studyInternal / Partner
Sales AI Telephony CRM
Conversational Telephony AI CRM powered by Plivo and ElevenLabs for low-latency voice outreach and automatic CRM qualification.
- Industry
- AI & Telephony
- Platforms
- Web, API
- Year
- 2024
- Country
- India
<600msSpeech response latencySource: Telephony Benchmark
Screenshots & Live Product Interface
Inside the product: Real-World Screens.
High-resolution production captures, mobile interfaces, and operational dashboards engineered for Sales AI Telephony CRM.
View Fullscreen
About the client
Internal / Partner
Next-generation outbound sales and qualification CRM combining automated telephony pipelines with natural voice conversational agents for lead discovery, FAQ handling, and automated Google Calendar booking.
- Client background
- High-growth B2B lead generation consultancy requiring scalable voice outreach.
- Business model
- Enterprise conversational AI pipeline and pay-per-qualified-lead model.
- Target audience
- B2B sales directors, outbound qualification teams, and SDRs.
Our solution
The decisions we made
Each one traceable to a constraint above, not to a preference.
Real-time semantic intent recognition guiding dialogue naturally toward meetings.
Automatic transcription and CRM qualification tag sync within 3 seconds of call end.
Key features
What Sales AI Telephony CRM does
Everything shipped and in production, not a roadmap.
Sub-Second Voice Latency
Streaming speech architecture that answers natural interruptions instantly.
Live Sentiment Analysis
Tracks prospect tone, objection cues, and interest indicators.
Calendar Booking Webhook
Sends Google Meet / Zoom invite during the active call session.
Technology stack
What it runs on
The choices behind the build, grouped by layer.
- Frontend
- Next.js
- React
- Tailwind CSS
- Backend
- Node.js
- Plivo
- ElevenLabs API
- Database
- PostgreSQL
- Redis
- Cloud
- Vercel
Results
What it does today
- Speech response latency
- <600ms
- Outbound call capacity
- 4x
Source: Telephony Benchmark, Production CRM.
More work
Related case studies
Spiritual Tech · Web + Admin Panel + API · 2025
ePoojaPaath
A digital devotional platform connecting devotees worldwide with sacred Indian temples for authentic pujas, chadava offerings, and consecrated prasad delivery.
50K+Devotees served
Marketplace · Android + Admin Panel · 2024
Difwa Water
On-demand drinking water delivery connecting households to verified local suppliers, with live tracking and route batching.
1M+Orders delivered
Marketplace · Android + Admin Panel · 2024
Astroyuga
Live astrology consultation platform with real-time chat and voice, per-minute wallet billing, and on-device chart generation.
3 Cr+Consultations completed
Building something like Sales AI Telephony CRM?
Tell us what it has to do. An engineer reads it and replies within 24 hours.